Below is information for our tenants about the building. If you have any questions or need information about the building, get in touch with the HSBC Place property team.
Building Access
Tenants and guests can enter through the building during normal building operating hours. Tenants can enter the building during statutory holidays and after hours using an active access card only.
To arrange HVAC and lighting systems to operate after normal business hours, please have your authorized representative call 310-EPIC. Additional charges will be applicable and a minimum of 24 hours notice is required.
Have questions? Email us.
Building Hours of Operation
Monday to Friday:
6:30am to 6:00pm*
After Hours, Weekends and Holidays:
Restricted Access (Access cards only)
Statutory Holidays
New Year’s Day
Good Friday
Canada Day
Labour Day
Christmas Day
Family Day
Victoria Day
Civic Holiday
Thanksgiving Day
Boxing Day
Forms & Manuals
The safety and well being of our tenants while in HSBC Place is a priority for us. Access information about emergency protocols, parking forms and more. If you’re missing something or have a question, get in touch with the HSBC Place Concierge or Property Manager.
Service Requests
We want to make sure HSBC Place is always clean and always comfortable for our tenants. Part of our Always On promise, 310-EPIC and www.310epic.com is a tenant service request line for all service and maintenance issues.
Tenant Amenities
We have several amenities available for the exclusive use of our tenants. Check them out and get in touch if you would like more information about accessing any of the building’s amenities.
Service Elevators & Loading Docks
Having a package dropped off? The service elevators and loading docks are available for more convenience. Moving big equipment? Learn how to book the space with the property management team.
Security & Safety
In addition to having 24/7 security coverage, we have created several safety features and offer services as part of our safety management program. This information should be shared with all employees.
